Frequently asked questions
Quick answers about Pamilya Healthcare in Matina Aplaya, Davao City. Where something has not been confirmed, we say so — please call 0917 322 8726 to confirm.
What are your clinic hours?
We are open Monday to Saturday, 8:00 AM – 6:00 PM. We are not open on days that are not named there (for example Sunday). Holiday hours have not been confirmed — on a holiday, please call 0917 322 8726 first.
Where are you and how do I get there?
Pamilya Healthcare is at Del Carmen, Matina Aplaya, Davao City. Look for our signboard: Clinic, Animal Bite Center, Pharmacy and Diagnostics. Open our Google Maps listing for directions: https://maps.app.goo.gl/pNMt9CzNWETY7aj36
Do I need an appointment, or can I walk in?
Walk-ins are welcome. The front desk checks you in and gives you a queue number for the service you need. If you would like to arrange a particular time, please call 0917 322 8726 to confirm.
Do you accept PhilHealth YAKAP?
Pamilya Healthcare is an accredited PhilHealth YAKAP (Yaman ng Kalusugan) primary care provider. Right now PhilHealth YAKAP covers consultations here. Laboratory tests and free YAKAP medicines are approved but not active yet — coming soon. To use it, a PhilHealth member needs this clinic chosen as their primary care provider (on the PhilHealth portal, the eGovPH app, or in person). That is the program's own rule. For other PhilHealth coverage or questions, the front desk can explain, or call 0917 322 8726.
What should I do first if an animal bit or scratched me?
Wash the wound right away, with soap and running water, for 15 minutes. Then come to the clinic. Our Animal Bite Center is an urgent care — come in as soon as you can. If the wound is deep or bleeding a lot, or is on the head, face or neck, go to the nearest hospital emergency room now.
When should I come in for an animal bite?
Come in as soon as you can — our Animal Bite Center is an urgent care. If we are closed, come in when we open (Monday to Saturday, 8:00 AM – 6:00 PM). If the wound is deep or bleeding a lot, or is on the head, face or neck, go to the nearest hospital emergency room now.
What should I bring?
Please call 0917 322 8726 to confirm what to bring for your visit. If you plan to use PhilHealth YAKAP, make sure this clinic is chosen as your primary care provider first.
What services are available?
Medical Consultation, Animal Bite Center, Prenatal Consultation, Laboratory, Annual Physical Exam, ECG, Medical certificate issuance, XRAY, Vaccine injection, Ultrasound, Pharmacy.
How much does it cost, and how can I pay?
For current rates, please call the clinic. For now the clinic accepts cash payments only (no GCash, card or bank transfer yet).
Do you issue medical certificates?
Yes — medical certificates issued after a check by our doctor. How long it takes: please call 0917 322 8726 to confirm. How and when lab or imaging results are released: please call to confirm.
How can I reach you, including after hours?
Call or text 0917 322 8726, call the landline (082) 308 4180, email [email protected], message our Facebook page, or use the chat on this website. Whether and when a message sent after hours is answered has not been confirmed — please call to confirm. For an animal bite, please come in as soon as you can.
Still have a question?
- Address
- Del Carmen, Matina Aplaya, Davao CityOpen in Google Maps
- Clinic hours
- Monday to Saturday, 8:00 AM – 6:00 PMClosed now · opens on Monday, 19 October at 8:00 AMComing on a holiday? Please call first to check.
- Call or text
- 0917 322 8726Landline: (082) 308 4180
- [email protected]